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Why the elderly and disabled should avoid taxis for daily transport.

Why Elderly People, Individuals with Disabilities, and Vulnerable Adults Should Choose Wheelchair Accessible Vehicles (WAV) or Patient Transport Services (PTS) Over Taxi Services

For elderly individuals, people with disabilities, and vulnerable adults, choosing an exemplary transportation service is critical to ensuring safety, comfort, and peace of mind. While taxi services may seem convenient, they often lack the specialised support and accessibility that tailored services like Care Safe Mobility can provide. Here’s why opting for Wheelchair Accessible Vehicles (WAV) or Patient Transport Services (PTS) is essential.

Tailored Support and Accessibility

Care Safe Mobility utilises specialised adapted WAV and PTS vehicles explicitly designed for those with mobility challenges. These vehicles are equipped to accommodate wheelchairs, ensuring a smooth and comfortable ride. Unlike standard taxis, which may not meet specific accessibility requirements, our fleet prioritises patient safety and provides space for necessary mobility aids, like walking frames or oxygen supplies. These vehicles also have additional steps and ramps, that allow these elderly people and vulnerable adults to move in without coming out of their wheelchairs. Not only that, all our vehicles are back loading facilities, which means unlike a black cab or taxi, you will be seated front facing the middle of the vehicle, which will allow you to enjoy the ride with your companion in the centre of gravity.

Enhanced Training for Quality Care

Our drivers and healthcare crew members undergo extensive training to handle the unique needs of vulnerable adults and individuals with disabilities. This professional preparation ensures that every service user receives top-notch care throughout their journey. Whether assisting with boarding or providing reassurance during transportation, our team is dedicated to delivering a compassionate and respectful experience.

CQC Regulation for Peace of Mind

Care Safe Mobility is regulated by the Care Quality Commission (CQC), meaning we adhere to strict standards of service and care. This regulation provides an extra layer of security for our service users, assuring them that they are in capable hands and that their health and safety are our top priorities.

Bed-to-Bed Services

We offer unique bed-to-bed services that facilitate a seamless transition for clients from their homes to the medical facility. This personalised approach means you won’t have to worry about finding your way or managing transportation logistics; our crew will stay with you throughout your appointments, providing assistance and peace of mind.

No Hidden Fees

Unlike taxi services, Care Safe Mobility provides transparent pricing. Our service users only pay the agreed-upon amount with no time-based fees, surcharges, or VAT. You can relax knowing that even if there are delays due to traffic or waiting times, your invoice clearly outlines costs—just £1 per minute for WAV and £1.50 per minute for PTS. This transparency avoids the unexpected charges often associated with traditional taxi services.

Reliability and Trustworthy Service

One of the most significant advantages of choosing Care Safe Mobility is our commitment to reliability. Our clients consistently report satisfaction with our service on platforms like Trustpilot, where we hold an impressive rating of 4.8 out of 5, compared to an industry average of 3.3. We pride ourselves on never leaving our clients stranded or failing to meet their transportation needs.

Conclusion

Choosing Wheelchair Accessible Vehicles (WAV) or Patient Transport Services (PTS) from Care Safe Mobility ensures that elderly individuals and those with disabilities receive the personalised support they deserve, all while maintaining safety, comfort, and dignity. Don’t settle for less—experience the difference that tailored transportation services can make in your health and wellness journey.

If you want to book your personalised transport, please call us at 0800-860-6727, email us at help@caresafemobility.com, or visit www.caresafemobility.com to explore our latest offers. Let us provide you with the stress-free transportation solutions you need!

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